According
to a new research published by Polaris Market Research, the worldwide Professional Service Automation market is
anticipated to reach around USD 16,407 million by 2026. In 2017, the on-premise
segment dominated the global market, in terms of revenue. In 2017, North
America accounted for the majority share in the global Professional Service
Automation market.
The growing need to improve business efficiency, along with
increasing requirement for scalable and flexible solutions increases the demand
for professional service automation. The presence of stiff competition in the
market drives organizations towards PSA to gain knowledge about probable future
events and make data-driven business decisions to gain edge over competitors.
The rising adoption of data analytics, and cloud computing boosts the adoption
of Professional Service Automation. Other factors driving the market growth
include growing need for enhanced mobility, technological advancements, and
growing adoption of cloud computing. New emerging markets, and increasing
adoption by small and medium sized businesses would provide growth
opportunities for Professional Service Automation market in the coming years.
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In 2017, North America accounted for the highest share in the
global professional service automation market. The primary factors driving the
Professional Service Automation market growth in the region include established
telecommunication industry and cloud infrastructure, rising automation of
business processes, technological advancements, and high investment in R&D.
The increasing penetration of mobile devices, and rising adoption of cloud
computing boost the professional service automation market in North America.
The increased cloud deployments, rising adoption of online service delivery,
and growing adoption of connected devices and IoT further increase the demand
of professional service automation in the region.
The major
players operating in this market include Microsoft Corporation, Autotask Corporation, Planview, Inc.,
NetSuite OpenAir, Inc., Projector PSA, Deltek, Inc., Kimble Apps, SAP SE,
Appirio, Inc., and Compuware Corporation. These companies launch new products
and collaborate with other market leaders to innovate and launch new products
to meet the increasing needs and requirements of consumers.
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