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added “Social Media Analytics Market - Global Trends, 2017 Analysis and 2025
Forecasts” report to its research database. This
Report is spread across 150 Pages and Supported by 10 Company Leaders.
The social media has revolutionized the business world and has
evolved as an industry itself. The demand for capable and skilled workforce in
this field has increased, with the realization of power of social media by
several companies. The social media Analytics facilitates the firms to collect
data from social networking sites such as blogs and other media to understand
and reduce the gap between customer and the company. This tool helps the
organizations to serve its customer better and build effective marketing
strategies to attract more and more customers. The social media today, has
reached to a point where it has become a vital of any company's functioning.
As the market is expected to see high demand growth in the future,
some of the major factors driving the growth of market include the increasing
number of social media platform operators, greater focus on competitive
intelligence and market, and increasing expenditure on analytics. The factors
hindering the market are the complicated workflow of the application that slows
down the process of analysis. High adoption rate in small and medium
enterprises and growing cloud adoption trends are some of the upcoming
opportunities that are expected to mold the future of the market.
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The global social media analytics market is bifurcated on the
basis of types, verticals, application and region. In context with types of
social media analytics the market is segmented into solution and services, in
which services are further segmented into support & maintenance, consulting
services and training & education. In accordance with type, consulting
services are dominating the market currently but training and education is
expected to take over the market in next few years. Similarly, the segmentation
of market based on verticals has all the various industries that are benefiting
from this market, that are BFSI, telecommunications & IT, retail,
healthcare & life sciences, government, heavy engineering, media &
entertainment, utilities, transportation & logistics and travel &
hospitality among others. Monetary firms are exploring and examining in-depth
social media analytics to improve decision outcomes and operational performance
and to comprehend rapid time to value. On the basis of application the market
is segmented into, multichannel campaign management, customer segmentation
& targeting, customer behavioral analysis, marketing measurement and
competitor benchmarking. The market worldwide is segmented into 5 major
regions, Europe, North America, South America, Asia Pacific and Middle East and
Africa. Here, North America has the largest share in the market followed by
Europe and is expect to hold its dominance over the market in future, because
countries like US and Canada with developed economies have high focus on
development through technologies and R&D. Asia pacific is projected to grow
rapidly in this market, as countries like India, China, Japan and others are
investing largely into budget friendly research and analytics solutions.
Major vendors providing social media analytics services and
solutions worldwide are IBM Corporation, SAS Institute, Oracle Corporation,
Salesforce.com, and Adobe Systems among others. The vendors have implemented
various inorganic and organic growth strategies to extend their offerings in
the market.
Global Social
Media Analytics Market Players:
IBM
Corporation
SAS
Institute
Oracle
Corporation
Salesforce.com
Adobe
Systems
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